The new Arriva Bus app is live
Download it today and get set up
The new Arriva Bus app is now here, making your travel even easier. Download it today for improved journey planning, live bus times, managing your tickets and service updates – all in one place.
How to access your tickets
If you had an account or tickets in the previous app, your tickets will move across automatically once we’ve confirmed your email address. There’s no need to transfer tickets or buy them again.
To get started
- Download the Arriva Bus app (iOS or Android)
- From the app's main menu navigate to 'Account' and 'Log in'
- You will need to 'Create an account' (don’t select ‘log in’)
- Enter the same email address you used in the previous app, create a password (this doesn't need to match you previous one) and 'sign up'
- Once logged in to the app, go to the tickets screen
- You will receive an email after using the new app to confirm your email address
- After clicking the confirm link in the email, any tickets in your account will be moved into the new Arriva Bus app
You can also follow our step by step guidance here.
If you have any problems accessing your tickets, our customer support team will be happy to help. The old Arriva Bus app will be live until 21 April 2026, after which it will no longer be supported.
If you don’t have an account or tickets, simply download the new Arriva Bus app and start using it right away to:
- Plan your journey
- Buy tickets
- Track your bus
- View timetables and live departures
- Get notified about service updates and alerts
- And much more