Single Tickets
A single ticket entitles you to a one-way journey on any of our services.
Where can I buy single tickets?
You can buy your bus ticket directly from your Arriva driver. Just tell them your destination and buy your tickets on board. In most areas Single tickets can also be bought in advance on the Arriva Bus App.
How can I pay?
- Cash
- Contactless payment - find out more here
- Advance payment on the Arriva Bus App
- National transport tokens
Can I get change?
Yes, please try to have the correct fare. Sometimes our drivers may not have change.
What about children?
- Children aged between 5 and 15 (18 in some areas) are charged at a discounted fare.
- Children under five years of age travel for free with a fare-paying passenger or pass holder.
- Children under five should vacate their seat if it is required by an adult fare paying passenger.
- Each passenger may travel with up to three under 5s for free, additional children under 5 will be charged at the child discounted rate.
Coach services
One child under three years of age may travel at no charge per fare-paying adult, provided they do not occupy a seat.
Customers travelling with more than one children under three will need to pay a fare for each additional child.
Do I still need a ticket if I pay by contactless?
Yes, you will still get a ticket unless using Tap & Go or Tap-on, Tap-off travel capping.
You won't receive a printed receipt for contactless card transactions on bus. However, you will be able to view transaction history online here. Simply select your region and then enter your card details.